Support Request
In order to streamline our process towards customer service and support, we introduce the online ticket generation for reporting issue in GPS tracking system. Also you can use this form to provide feedback.
This will help us in recording your concerns and attend immediately by esclating to various levels automatically.
So we request you to adapt to our process in order to serve you better.
|
>>>For Troubleshoot
- Please check the last date the data reported
- Whether vehicle is in running status currently
- Whether you received Power off alarm
|
|
|
Please provide relevant information like vehicle regn #, last data reported date, current location, vehicle status etc in message box.
Sample Message:
TN02-X-7374 offline since 20-Sep. Currently running at Chennai.
|
|
